Dear Pre-Paid Legal,

I wanted to take a moment to say thank you. Twice now I have had to contact Kroll due to an identity theft problem. On both occasions I was fortunate to speak with [the same gentleman]. He has been such a comfort to me. He has emailed me some information so we can get the ball rolling faster.

I can’t begin to describe how aggravated I am about this entire situation. I’m so glad I have someone to call that I can trust to handle the situation. [He] has been very professional and so understanding; I can’t begin to thank him enough. ~ Sincerely, AW, Oklahoma